1.Can I put an order on hold?
Just let us know what item your’re interested in and we’d be happy to place it  on hold for you. Only one item at time may be placed “on hold” and  for only  up to seven days. If payment isn’t received by that time, the item will automatically be added back to available inventory.

2.What does deadstock mean?
It an item is listed as deadstock (or NOS, new/old stock), it means it is store stock that has never been worn.

3.How can I find out when you add new inventory or have sales?
We try to add new items weekly. So if you bookmark our site, you can check our “What’s New” link for our latest addtions. You can also subscribe to our mailing list. Since we detest spamming you can be sure you’re information is safe with us!

4.Do you ship internationally?
We ship just about anywhere, except for a  select group of countries specifically known for their high volume of credit fraud. Because that group changes, we always double check before processing an order. If your order  originates from one of those countries, you will receive an order cancellation notice from us.

5.Do you rent clothing?
We do not rent our clothing.  Once we acquire, clean and/or repair our vintage clothing it is stored in a temperature controlled environment and never worn again until someone purchases it.

6. Do you have a store we can shop in?
We are strictly an online business, though once in a while we will set upat a vintage clothing show. On those rare occasions, we post a notice on our blog and website. So if in the area, you can stop by.

7.If I need something right away, do you ship overnight?
We offer USPS Express shipping as a choice on the order form. Sometimes it can take up to two days if  at US package isn’t going to a major city.   International Express can take 3-5 days, but there’s no guarantee it won’t get held up in customs at destination country.  It you need something really quickly, contact us for a custom Fedex rate.

NOTE ON EXPRESS MAIL SHIPMENTS- All Express Mail shipments require a signature on delivery.  If the item you ordered is needed on the day of delivery and no one is going to be available to sign for the package, please let us know that before hand so we can make other arrangements.  We can sign and initial the "waiver of signature" on the shipping form so it can be left at your residence, but you'll have to email us that you will take full responsibility if the package goes missing before you get home.

8.I need to cancel an order. What do I do?
If you're paying by check/money order, payment for orders is due within seven days. So, if you must cancel, please contact us within that time frame.   Credit card orders get charged automatically right before shipping, which is usually the same or next day after the order is placed. Having to issue a credit card refund for an order cancellation incurs additional fees of 3-5% of the order total from our merchant bank, which we will have to pass along to you if you decide to cancel. 

9.Do you save my credit card information?
We do not keep credit card information on file. Once we process an order , we no longer have access to that information.

10.I’m looking for something special, but I don’t see it on your site.
Please let us know if there is something particular you are looking for.  We always have  items in stock that aren’t listed on the site yet. Also, if you give us enough notice, we will do our best to find what you’re looking for if we don’t have it in stock.  We have many vintage resources in Florida who we work with.

11.I see something I like, but it says “sold”. Do you have more?
The authentic vintage items we sell are one of a kind.  So once they sell, there are no more available. We usually do carry limited selections of vintage reproduction items.

POLICES

Order Processing-
*All prices are listed in US Dollars.

*After submitting your order  you will receive a confirmation email.  If shipping charges need to be adjusted we will let you know in a follow up email. A shipping notification is also sent after package is mailed.

*Payment for orders is due within (7) seven days. If not received by that time, item(s) will be returned to available inventory. We accept Mastercard, Visa, Paypal, money orders and checks. 

If paying by check, order will ship after check clears our bank, which can take up to 10(ten) business days. In the case of bounced check, applicable fees will apply.

*Items paid for with credit cards, money orders or paypal usually ship within three days. Much of the time even sooner! So your average Priority Mail package will usually arrive at your door within seven days of using one of these forms of payment.

*Sales taxes are automatically calculated on all orders originating in the state of Florida.

*If after placing your order, you wish to change or add something, just email or phone us.  We can manually adjust your order to reflect the changes.

*Shipping charges on all US orders include delivery confirmation and automatically include insurance and delivery confirmation. In the unlikely event your package goes missing, or is damaged, please contact us immediately so we can start the claims process. Do not mail the item back to us if damaged. That will nullfiy the insurance claim.

Cancellation of credit card orders- When placing a credit card order, please be sure you wish to purchase the merchandise. Cancelling your order after your card has been charged incurs additional fees to us by the credit card company.  When we have to refund your card, a 5% fee will be deducted to cover those costs.  So please be sure you really want the item before ordering by credit card.  In the event we are not able to fulfull your order for some reason,  we will incur the fee for cancellation.

International Orders-

*International orders are happily accepted.  We also ship to APO/FPO addresses.  Acceptable forms of payment include credit cards, paypal and international money orders, though verifying the credit card information on an overseas account can take some time. So if paying by credit card, expect processing to take a little bit longer to enable us to verify your information.   A verified Paypal account will get your order processed much quicker.

* There are a group of countries we absolutely can not ship to due to their high rate of credit card fraud. The private insurance company we use won’t even cover us if we want to ship to any of them. If in doubt, please contact us to find out if the country you reside is included in that group.

*Shipping rates for all international orders include insurance.  All customs forms state clothing/used.  Please do not ask us to falsify information  on the customs forms.  It is illegal and nullifies the insurance we include on the packages.

*International customers are responsible for the duties and taxes of the destination country.

Return Policies-

Your satisfaction is of the utmost importance to us. So we do our best to provide detailed photos and descriptions of our merchandise to ensure you’re happy with your purchase.  But if you still require additional information, please don’t hesitate to contact us with any additional questions you may have.

On that rare occasion where you feel you must return your purchase, we require you email us within three days of receiving so we can issue a merchandise return authorization number. This number must be posted on the outside of the the returned package and sent back within seven days of receipt of your merchandise in order to avoid a higher restocking fee.  WE DO CHECK ALL POSTMARKS.

*Items must be returned in the same condition as sent, unworn, with ORIGINAL TAGS PRESENT, in order to receive your refund. 

*A 5% restocking fee will be charged on all items returned within seven days. Fee waived for exchange of merchandise. WE DO NOT ACCEPT RETURNS FOR EXCHANGED MERCHANDISE.

*A 20% restocking fee will be charged for items returned after (7)seven days of receipt of merchandise, but within (30)thirty days.

*WE ABSOLUTELY DO NOT ACCEPT RETURNS AFTER 30 DAYS. 

Any items shipped to us without following the above instructions will be either be subject to a 30% restocking fee,  or marked returned to sender.

*No refunds are issued for shipping/insurance charges.   Of course, in the unlikely event your return is due to an error on our part, we feel it’s only fair we refund your shipping charges both ways.

*Any  chargeback fees for claims made against our return policy, that the credit card company finds to be unwarranted, will cost the claimant an additional 29.00 against their store credit.

Condition Guidelines-

As far as condition goes, our vintage items are the crème of the crop.  Most of our inventory is in flawless or near flawless condition.  If you shop regularly for vintage garments, then you know how rare it is to find items in this condition. They’re like an endangered species at this point!

We also clean just about everything before we list it, except for items that have already been properly cleaned and stored before we acquire them.

Detailed descriptions of condition issues, if any, are always included.  We do not sell clothing that we wouldn’t wear ourselves. If repairs do have to be made, they’re not noticeable and do not affect the appearance or wearability of the garment.

Sometimes when purchasing a large estate or auction lot, we end up with a few  more “experienced” pieces that  are better for costume purposes or require more TLC. They get listed in our “Bargain Boutique”.

Vintage items are a lot like the people who love them! Though the  years of experience may show,  it only contributes to their own unique beauty and character. So please assume the items offered here have a past and have been gently used, unless stated otherwise. Slight imperfections that do not affect the appearance or wearability of an item may not be considered worth mentioning. So please ask specific questions before purchasing, if there are any concerns.

Clothing Measurements-

All clothing is measured at the outside seams, with the garment lying flat as follows:
Bust-at widest point, just below armhole
Waist-at narrowest point
Hips-approximately 7” below natural waistline
Top of shoulder seam to natural waist
Natural waist to hem

Please compare your own measurements to that of the garment, allowing room for movement. Take into account whether the fabric has some stretch and how tight you like to wear your clothing. Fabrics such as silk and taffeta are the least forgiving and you really need to allow some wiggle room or risk tearing your beautiful vintage outfit!