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Privacy Policy

This privacy policy sets out how we use and protect any information that you provide to Blue Velvet Vintage when you use this website.

Blue Velvet Vintage is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Blue Velvet Vintage may change this policy from time to time by updating this page.  You should check this page periodically to ensure that you are happy with any changes.  This policy is effective from Mary 16, 2018.

What we collect

We may collect the following information:

  • Name
  • Billing/Shipping Address
  • Email address
  • Phone number
  • Credit card numbers, which will only be used for order completion, and is never stored on our servers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping. 
  • Fulfilling your order.
  • Communications about order fulfillment.
  • If you opt-in, we will send a monthly newsletter about new products, special offers or other information which we think you may find interesting using the email address which you have provided.   
  • We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use a 3rd party payment processor, so none of your payment information is ever stored on our servers. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie stores your shopping cart and login information and helps analyse web traffic. 

We use traffic log cookies to identify which pages are being used.  This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

We also use cookies to store your shopping cart information.  Each time you add a product to your cart, it is stored in the cookie.  When you return to the site after leaving, your shopping cart information will still be present, providing the cookie was not deleted.

You can choose to accept or decline cookies, but please note that our shopping cart will not function properly without them, and you may not be able to order from us. 

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Information sharing

Blue Velvet Vintage will not sell, distribute or lease your personal information to third parties for promotional purposes without your permission.

We do share your information with our third party payment processor and shipping software company in order to fulfill your orders. These companies are not authorized to use or share your information for promotional purposes.

 

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible.  We will promptly correct any information found to be incorrect.